Privacy Policy – VESTA

Last updated: September 22, 2025

This Privacy Policy explains how Techgia International Inc., based in Naples, FL 34114, United States, collects, uses, and protects your information when you use the VESTA system (App, Dashboard) and the website www.vesta.works.

By using VESTA, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

• Account data: Name, email, password, role, and associated locations.
• Usage data: Logs of cleaning tasks performed by App users, timestamps, and space identifiers.
• Technical data: Device information, IP address, browser type, and system activity.
• Support data: Communications with our support team.

We do not collect or store sensitive personal data such as social security numbers or financial details.

2. Purpose of Data Collection

We collect and process data to:

• Provide and operate the VESTA system.
• Enable user login, task tracking, and access control.
• Monitor performance and improve system reliability.
• Offer customer support and respond to inquiries.
• Comply with legal and regulatory obligations.
• For website visitors, cookies may also be used for analytics and marketing purposes (see Section 7).

3. Data Ownership and Use of Aggregated Data

All cleaning task records and associated identifiable data are the exclusive property of the client organization. Techgia International Inc. does not claim ownership of this data and will only access it for technical support, system maintenance, or legal compliance, always with proper authorization.

In addition, Techgia International Inc. may process anonymized or aggregated data for the following purposes: providing and maintaining the Service and its functionalities, verifying task traceability and compliance, optimizing platform performance and reliability, generating reports and metrics for clients, developing new features and services, conducting sector-wide analysis, market research, and creating predictive models. Such processing will never identify an individual user or organization.

4. Data Storage and Security

• Data is securely stored in Google Cloud U.S.-based servers.
• We apply encryption in transit (TLS) and at rest, access controls, and industry best practices to prevent unauthorized access, loss, or alteration.
• Access to client data is strictly limited to authorized personnel using authentication safeguards.
• Data is retained only as long as necessary for providing services or to meet legal requirements. Upon termination of a client account, data is deleted or anonymized within 12 months, unless otherwise required by law.

5. Data Sharing

We do not sell, rent, or trade user data. Data may only be shared in the following cases:

• With service providers necessary for system operation (e.g., Google Cloud for hosting, Stripe for payments, Twilio for notifications).
• To comply with legal obligations or valid law enforcement requests.
• With the client’s explicit consent or written instruction.

In addition, anonymized or aggregated data may be shared in reports, industry benchmarking, or research publications, provided that such data does not identify any individual user or organization.

6. User Rights

Depending on your location, you may have the following rights:

• Access to your personal data.
• Correction or deletion of your information.
• Objection to data processing or request restriction.
• Data portability (receive your data in a machine-readable format).

For users in the European Union (GDPR) or California (CCPA), additional rights may apply, including the right to opt out of data sales (though VESTA does not sell data). To exercise your rights, contact us at info@vesta.works.

7. Cookies and Tracking

Our website may use cookies or similar technologies to:

• Improve functionality and user experience.
• Analyze website traffic and performance.
• Deliver relevant advertising and remarketing campaigns (e.g., Google Ads, LinkedIn).

You can manage or disable cookies at any time in your browser settings.

8. Children’s Privacy

VESTA is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with data, it will be deleted immediately.

9. International Users

VESTA is primarily intended for use within the United States. If you access the system from outside the U.S., you consent to the transfer, storage, and processing of your data in the U.S. in accordance with this Privacy Policy.

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be published on www.vesta.works. Continued use of the system after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

This Privacy Policy is intended to comply with applicable privacy and data protection laws, including GDPR (Europe) and CCPA (California). Data is primarily stored and processed in the United States, in compliance with U.S. privacy standards. When stricter standards (such as GDPR) apply due to the location of the user, those standards will prevail.